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The person you're trying to connect to has not granted screen capture permission to the anydesk app. For windows users, start up windows in safe mode or disable (stop) the anydesk service via services.msc, delete the directories, then reenable the service.

Post Mar 17, 2026

This port is opened when installing anydesk. I've been using anydesk regularly for a couple months now, and it's been working very well. A custom port can be specified in setting using.

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You need a license for that, of course.

So this is a relatively recent thing & nothing was changed that i know in any of my anydesk settings when it started.

The host needs to follow the following steps in order to grant screen. For direct connections, tcp port 7070 is used for listening by default. I've been able to stream my desktop at home even in 4k with 'best audio/video. Login at my.anydesk.com files, create a customized client.

Additionally, make sure to reinstall anydesk after fixing this if you installed it while they were not correct/synced. Can't connect to anydesk on win10 if screen is locked? Anydesk confirmed today that it suffered a recent cyberattack that allowed hackers to gain access to the company's production systems.